World Wide - My Inner Owl

WHERE DO THE PRODUCTS COME FROM?

Everything you see in our shop is specially designed and manufactured for My Inner Owl. Be unique.

Our products are printed in, and shipped from, either USA, EU, Australia, Japan or Mexico, depending on where you are ordering from and product availability.

HOW DO I CHECK OUT AND PAY?

Once you have finished adding items to your Shopping Cart, simply click the Check Out button on the Shopping Cart page and we will guide you through the check out process.

DO YOU SHIP WORLD WIDE?

Yes, almost! Because of legal restrictions or shipping carrier limitations, for now, we don’t ship orders to Crimea, Cuba, Iran, Syria and North Korea.

WHAT IS YOUR RETURN POLICY?

If you notice an issue on the products or anything else on the order, please submit a problem report HERE and make sure to state your full name, product and order number.

Any claims for misprinted, damaged or defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

We do not refund orders for buyer’s remorse or size exchanges. If uncertain, please refer to the SIZE CHART on each product page for exact size measurements.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for the additional reshipment costs once we have confirmed an updated address with you. Always make sure to provide the correct address.

WHAT ABOUT CUSTOM, DUTIES & TAXES?

Please note that we are not responsible for any additional charges you may incur as a result of international duties.

HOW MUCH IS SHIPPING?

Our shipping rates are calculated from the total order. Everything is updated in real time and presented to you in View Cart and when you Proceed To Checkout.

We offer two shipping options to best fit your needs.

FLAT RATE
2-4 Business Days After Fulfillment

EXPRESS
1-3 Business Days After Fulfillment

The orders are fulfilled in either the US, EU or MX (depending on which location is closer to you and availability of the product).

IS MY PERSONAL INFORMATION SAFE?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

DOES YOUR SITE INSTALL COOKIES?

Yes, temporarily. Cookies are used to streamline and enhance your ordering experience.

HOW CAN I CONTACT YOU?

Please use THIS contact form.